Privacy Policy of Brotecs Technologies

  1. Introduction

Brotecs Technologies, its subsidiaries, and affiliates collectively value the privacy of our customers and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our websites, use our applications, or engage with our healthcare devices such as the Minu Monitor (“Services”). It also covers information we receive directly from you, such as through customer support inquiries.

  1. Collection of Personal Information

Direct Collection: When visiting Brotecs’ sites or using our mobile Apps, we may collect personal information such as contact details (name, address, email, telephone numbers), company and job information, financial details (including payment information), compliance-related information, technical information for site customization, product and service inquiries, event registrations, and general feedback.

For Minu Monitor, permissions required include access to location, Bluetooth, and network for device functionality. We collect device-specific information and use registration details like phone numbers and emails for account management.

Automatic Collection: Our automatic data collection includes tracking of website interactions, such as page views, downloads, and browser activities. Standard browser information like IP addresses, browser type, operating system, and referral websites is collected. This information is used in aggregate form and may be linked with personal information when necessary.

  1. Use of Personal Information

The information we collect is primarily used to deliver requested services and transactions, manage product orders and registrations, handle warranty claims, provide customer support, and facilitate the use of our sites. We may also use it for internal business analyses, improving our business, products, services, and websites, and to personalize the user experience. Your personal information may be used to communicate with you about Brotecs products or services and for marketing purposes, with your consent.

For job applicants, personal information is used for employment considerations and retained for future opportunities unless otherwise requested.

  1. Cookies, Web Beacons, and Tracking Technologies

Cookies serve a variety of functions, such as enabling site features, performance tracking, and personalization. We classify cookies into Strictly Necessary, Performance, Functionality & Profile, and Advertising categories. Web beacons are employed in our emails and web pages to track engagement and to optimize our marketing communications.

  1. Web Analytics

We utilize Google and Adobe Analytics for tracking and analyzing site activity. The data collected, which may include IP addresses, is used to understand site usage patterns and improve user experience.

  1. Do-Not-Track Signals

We recognize that web browsers may transmit do-not-track signals, but due to the lack of a consistent approach in the industry, Brotecs does not currently act upon these signals.

  1. Disclosure of Personal Information

Your personal information is not disclosed outside Brotecs without your consent, except to service providers, distributors, financial institutions, shipping entities, or as required by law. When we engage with third-party service providers, they are contractually obligated to protect personal information and are prohibited from using it for any other purpose.

  1. Security

Brotecs prioritizes the security of your personal information, employing various security technologies and procedures to protect it against unauthorized access, use, or disclosure. For instance, we store personal data on computer systems with limited access, located in controlled facilities. When you use our sites, we protect your identity through encrypted cookies. For our Minu Monitor, we utilize advanced security technologies such as SSL (Secure Sockets Layer) for encrypted transmissions, acknowledging that absolute security cannot be guaranteed but striving for the highest level of data protection.

  1. Reviewing and Correcting Your Personal Information

You have the right to review and correct your personal information collected through our sites or provided to us. We take steps to verify your identity before granting access to ensure the security of your data.

  1. International Transfers of Personal Information

We may transfer the personal information we collect to the United States or other countries where we operate. Regardless of where your information is processed, we apply the same protection principles as outlined in this policy.

  1. Children’s Information

Brotecs does not knowingly collect personal information from children under the age of 13, nor are our websites and services directed to children.

  1. External Links

Our websites contain links to third-party sites, which are not governed by this privacy policy. We recommend that you review the privacy statements of these third-party sites.

  1. Enforcement and Contact Information

Should you have any questions or concerns regarding this policy or your personal information, please contact us at [email protected] or through the provided mailing address.

  1. Changes to This Policy

Brotecs reserves the right to periodically update this privacy statement. Any changes made will be reflected in the “last updated” section at both the top and bottom of the policy document. We will inform you of significant changes by sending an email to the last address you provided us, and/or by posting a prominent notice of the changes on our websites.

  1. Conclusion

By accessing our Services, you consent to the data practices described in this privacy statement.

Last Updated: December 4, 2023.